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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lucinda Raymond

Lucinda Raymond

July 2, 2026

5  out of  5
rating by Lucinda Raymond
"Friendly, family friendly oriented, team oriented, extremely helpful and take care of things in a timely manner.
In my case, immediately."
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Kaitlyn Leonard

May 13, 2026

5  out of  5
rating by Kaitlyn Leonard
"Troy Crank at State Farm Insurance is awesome! He helped me a great deal when I was in the market for a new vehicle. Very attentive and available to help me find a great quote on my new vehicle. Would highly recommend Troy Crank to family and friends for any type of insurance."
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Jessie Paumen

May 8, 2026

5  out of  5
rating by Jessie Paumen
"Love these folks here. So friendly and quick to help with any need."
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Elle Cruze

May 7, 2026

5  out of  5
rating by Elle Cruze
"5 stars for impeccable customer service working with Semira. She was extremely informative and helpful. Answered all of my questions and was a joy to work with. Thank you!"
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Carol Boll

May 6, 2026

5  out of  5
rating by Carol Boll
"Troy has been responsive to providing multiple quotes. He's taken time to educate me on insurance terminology which is so appreciated. Most importantly, I have significant trust in him as an insurance agent. Additionally, he was highly recommended."
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Michelle Kirtz

April 28, 2026

5  out of  5
rating by Michelle Kirtz
"Awesome customer service, very knowledgeable, professional and wants the best for their customers! Highly recommend!"
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Sharon Johnson

April 22, 2026

5  out of  5
rating by Sharon Johnson
"Sam was very patient and thorough as he explained coverage available to us! His response time on the phone was quick and accurate!"
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Patti Krebsbach

April 9, 2026

5  out of  5
rating by Patti Krebsbach
"Sam was very nice to work with.."
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Whitney Price

April 1, 2026

5  out of  5
rating by Whitney Price
"Semira always has my back. If I have 0 questions or 7 questions in one week.. she is ready. New to Minnesota and so thankful to find this location to walk me through the transition. I greatly enjoy working with everyone in the office."
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J Low3

March 31, 2026

5  out of  5
rating by J Low3
"Easy to work with. Very attentive to questions and quick answers. Great rates..."
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Sherrie Louks

March 21, 2026

5  out of  5
rating by Sherrie Louks
"Troy Crank and his staff have always been very helpful! We are very pleased with having State Farm handle our insurance needs."
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Trish Follett-Smith

March 18, 2026

5  out of  5
rating by Trish Follett-Smith
"Sam Vetch with Troy Crank State Farm is fantastic! He's courteous, friendly and very knowledgeable. When I have a question or concern, he always gets back to me quickly."
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Paula Parker

March 11, 2026

5  out of  5
rating by Paula Parker
"I was recently in a car accident and was very upset. Troy helped to make the repair process seamless. Thanks, Troy."
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ENMZIN USA

March 5, 2026

5  out of  5
rating by ENMZIN USA
"All my interactions have been positive and informative. Plus really pleasant to talk too."
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Cibery L

March 2, 2026

5  out of  5
rating by Cibery L
"Troy and his team do a great job!!! I highly recommend you check Troy's office out to assist you with your insurance needs."
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Joe Parrish

February 24, 2026

5  out of  5
rating by Joe Parrish
"Troy and Matt are both great to work with. They have really put the effort into getting me the insurance that meets my needs at at competitive rates. Troy even called me to inform me of a new option that decreases my rates while keeping my coverage. So far I've been very happy with them."
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Brandon Derby

February 23, 2026

5  out of  5
rating by Brandon Derby
"I am in the Exterior Restoration Business and work on many storm damage claims with many different agents. Troy is one of the BEST! Troy He brings a rare level of professionalism and advocacy to the insurance industry, consistently going above and beyond for his clients. He is one of the good guys out there! He doesn't just provide a policy, he ensures you're protected...and I would know...I'm the one helping homeowners put their homes back together."
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Joshua Larsen

February 20, 2026

5  out of  5
rating by Joshua Larsen
"Troy was awesome throughout our insurance claim. He personally walked us through the process and made sure we received the best possible outcome."
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Michael Frey

February 17, 2026

5  out of  5
rating by Michael Frey
"Talked to Sam at State Farm and he goes above and beyond for his customers! Definitely recommend working with him!"
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Ryan Holker

February 16, 2026

5  out of  5
rating by Ryan Holker
"Great agent to work with so far. No BS. Just shoots it to you straight."
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Kenneth Herren

February 10, 2026

5  out of  5
rating by Kenneth Herren
"We recently moved to Rockford, MN and needed to move our policies to a more convenient office with an agent that is more accessible and familiar with the area. Troy and his team made the transition easy and seamless. When my wife and I met with Troy to review our policies, we enjoyed a great "get to know you" conversation and a detailed explanation of our current insurance positions. When we concluded our visit we were reassured that our insurance needs were in the hands of a good neighbor. I highly recommend the Troy Crank-State Farm Insurance Agency for your insurance needs!"
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Kris Marcus

December 23, 2025

5  out of  5
rating by Kris Marcus
"I worked with Sam to get a quote for Home Owners and Auto insurance. I appreciated the time and effort he put into looking for the best possible options for me and would highly recommend working with Sam at Troy Crank agency."
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brian bechtold

December 15, 2025

5  out of  5
rating by brian bechtold
"We have our auto and home owners with Troy. Prices are a lot less than where were before. Everyone is very nice to work with."
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Nikki Allbee

December 15, 2025

5  out of  5
rating by Nikki Allbee
"Easiest insurance office to work with. They are so responsive, personable and friendly. Highly recommend!"
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Tiranda Pipo

December 11, 2025

5  out of  5
rating by Tiranda Pipo
"Troy is a great to deal with and helpful when I need something and I am very happy with state farm insurance and Troy as my agent!!!!!"