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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcus Boelter

April 8, 2024

5  out of  5 rating by Marcus Boelter
"Semira called and said she could save me money. She saved me money and provided fantastic customer service in the process. Thanks. Glad I switched to Troy Crank."
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Tom Spitale

April 4, 2024

5  out of  5 rating by Tom Spitale
"Troy's office able to provide professional and quality service to me as business partner. Thanks Much"
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Travis Dollerson

April 4, 2024

5  out of  5 rating by Travis Dollerson
"Working with Semira to get insurance for my business great experience thank you"
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Mark Robinson

March 26, 2024

5  out of  5 rating by Mark Robinson
"Troy has been a great addition to the State Farm Family here in Buffalo. I have received many compliments from his customers who contact me for insurance needs beyond what State Farm can provide for specialty insurance. I have referred clients as well to him and know they will be well taken care at his agency."
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Mike Logeland

March 16, 2024

5  out of  5 rating by Mike Logeland
"My wife and I met with Troy Crank our State Farm agent to review our auto and homeowners policies and had such a great meeting. Troy is vey thorough and has the best interest of the client in mind with everything he does and no pressure! It’s very comforting to know all of our needs are being looked after by Troy and his staff. If you’re in the market or just shopping around for comparison sake I would highly recommend Troy Crank @ State Farm out of Buffalo Mn. Mike"
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Bernie Eikmeier

March 13, 2024

4  out of  5 rating by Bernie Eikmeier
"Troy is a very personable young man who knows his business well and answered all of my questions."
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Adam Hackenmueller

March 1, 2024

5  out of  5 rating by Adam Hackenmueller
"Troy is Awesome! He is always on top of everything and gets it done ASAP! If you have questions about things he always has an answer and is willing to help! I highly recommend him for all of your insurance needs!"
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Scott Bushie

February 27, 2024

5  out of  5 rating by Scott Bushie
"Have been great in helping me change over several policies to their agency. Very prompt and detailed on all the details as we went thru and compared against the old companies. Saved me a decent amount annually over my old policies."
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Garrett Nelson

February 21, 2024

5  out of  5 rating by Garrett Nelson
"Troy and his staff have been amazing from the beginning, my partner and I made the switch from a well known military insurance company. The previous company could not be matched with price quotes but Troy’s office beat it! We’ve been so happy, and have switched all of our insurance needs to State Farm!"
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Gail woods

February 14, 2024

5  out of  5 rating by Gail woods
"Great service."
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Jason Reimringer

February 7, 2024

5  out of  5 rating by Jason Reimringer
"Let me tell you what, if your looking for a great roast beef sandwich with a side of onion petals and a nice ice cold beer, don't go here because all they serve is insurance but it sure is good. When I was doing some window shopping I was feeling spunky and wanted to try me out some of that insurance everyone talks about. And I tell you what, it was a blast! I added insurance to everything I own, including a 47 year old turtle named George. Even though George is a girl named George they still covered this old girl. And just a week after I got my turtle George some insurance her feeding bowl got a large chip in it so I filled a claim, paid the $275 deductible and got George her brand new feeding bowl from Walmart. She sure is picky when it comes to the color of the bowl but Walmart had it, they have everything there I swear. Anywho, this place sure is great. Can anyone tell me where I can get some onion petals and a cold beer though? I swear I smelled some around here but it turned out just to be some sauerkraut. Thanks!"
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John McDaniel

January 31, 2024

5  out of  5 rating by John McDaniel
"Troy is a knowledgeable agent that goes out of his way to help with your insurance needs. He is personable and takes the time to provide options based on your current and future needs without influence or pressure."
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Linda Johnson

January 29, 2024

5  out of  5 rating by Linda Johnson
"VERY helpful and fast response. Saved me a lot of money and would recommend them to anyone."
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Richard Bryans

January 28, 2024

5  out of  5 rating by Richard Bryans
"Troy and his staff have been great to work with from new home owners policy, to insuring our vehicles, to purchasing additional life insurance for me."
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Tracy Smith

January 24, 2024

5  out of  5 rating by Tracy Smith
"Troy is very personable, knowledgeable, and answered all questions! Wonderful customer service! Highly recommend his agency and services!!"
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Dan P

January 23, 2024

5  out of  5 rating by Dan P
"My policy was transferred to Troy because my other agent had retired. Troy reached out to me to thank me for my business and to ask if my wife and I would come in and meet him and review my insurance. I scheduled a meeting with him and he reviewed everything I had insurance on. He recommended some changes and ended up giving me better coverage and saved me some money. Thanks, Troy"
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Nicole Marcotte

January 17, 2024

5  out of  5 rating by Nicole Marcotte
"We met with Troy and he was very helpful and honest. He went over our policies with us and suggested recommendations but didn't push us into making any decisions at that time. He allowed us to go home and discuss it over and get back to him. He is very friendly and down to earth. I highly recommend him and his team."
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Shannon Backlund

January 15, 2024

5  out of  5 rating by Shannon Backlund
"Troy and his staff have been extremely pleasant to work with. I would recommend him to others."
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Sally Daluge

January 4, 2024

5  out of  5 rating by Sally Daluge
"Everyone in the office is friendly and professional. When I needed to discuss an update on action, I was "heard" and Toni in particular is great to work with!! She's a problem solver."
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Bob Schroden

December 22, 2023

1  out of  5 rating by Bob Schroden
"Keep receiving calls and hang ups. Probably why the name Crank, ha ha ha. Please note I never signed up for any communication from State Farm. I never consented to receiving calls or texts. If you are looking for a great insurance company that won't drop you or will work with you if you had 2 claims in the recent past, check out Farmers. Shane Modrow is a great agent."
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Susan Wright

December 22, 2023

5  out of  5 rating by Susan Wright
"Troy reviewed all of our insurances with State Farm and updated them to benefit us while lowering our premiums. He was polite, timely, thorough, and accomplished."
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jeff blackledge

December 21, 2023

5  out of  5 rating by jeff blackledge
"Toni is extremely helpful and always educating me on my options and is always very responsive and helpful. Looking for a great insurance agent and team, look no further!"
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Kristie LeVasseur

December 14, 2023

5  out of  5 rating by Kristie LeVasseur
"Troy and Toni are amazing to work with. I highly recommend!"
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Athena Landa

December 6, 2023

5  out of  5 rating by Athena Landa
"The whole team is friendly and easy to work with! Had a very good experience! Would highly recommend them to everyone!"
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andy aspin

December 5, 2023

5  out of  5 rating by andy aspin
"Troy, and Toni, are great to work with. I switched to State Farm because they were able to get me better coverage for the same rate l had been paying elsewhere. I had two hail claims, car and home, Troy and Toni were great to work with. I highly reccomended them!"