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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robbie Fleener

September 23, 2025

5  out of  5
rating by Robbie Fleener
"Troy is a very knowledgeable agent and very customer service oriented."
We responded:
"Robbie, Thank you for your positive feedback! We’re glad to hear that Troy provided knowledgeable and customer-focused service. We appreciate your comments and look forward to assisting you again in the future! Troy Crank State Farm and Team "
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David Haight

September 23, 2025

5  out of  5
rating by David Haight
"very good experience with Troy! I'm not a direct customer, I own and RV rental company and he was extremely helpful and prompt with getting our mutual customer taken care of for their trip!"
We responded:
"Hi David, Thank you for your kind feedback! We're glad to hear that Troy was helpful and prompt in assisting your mutual customer with RV insurance coverage. Providing reliable support is very important to us, and we appreciate your partnership with your RV rental company. We look forward to continuing to work together. Troy Crank State Farm and Team "
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Cyber Les8

September 21, 2025

5  out of  5
rating by Cyber Les8
"Semira at State Farm Troy Crank Agency is over-the-top awesome. Knows her stuff, fast and responsive, patiently answers my questions, several times now has made policy/payment preference changes immediately, answers phone calls directly on the first attempt anytime I've called over the last year. Last week I sold a vehicle and needed to close that plan and reactivate a policy on my old car; I emailed at night to ask about it, and by the time I was going to call the next morning on my work break Semira had already replied and made all the changes. This is the easiest insurance has ever been for me--highly recommend."
We responded:
"Lee, Thank you so much for your wonderful review! We're thrilled to hear that Semira has provided you with such exceptional service. Her knowledge, responsiveness, and dedication truly set her apart, and it's great to know she made your insurance experience smooth and hassle-free. We appreciate your recommendation and look forward to continuing to support your insurance needs! Troy Crank State Farm and Team "
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Sara B

September 17, 2025

5  out of  5
rating by Sara B
"I would 100% recommend this agency, especially agent Sam Vetch, for any insurance needs. They are incredibly responsive, knowledgeable, and do what ever they can to get you the appropriate coverage at an affordable price!"
We responded:
"Hi Sara, Thank you so much for your wonderful review! We’re delighted to hear that Sam Vetch and our agency were able to provide you with responsive, knowledgeable service and help you find the appropriate insurance coverage at an affordable price. Meeting your insurance needs is our top priority, and your recommendation means a lot to us. Please don’t hesitate to reach out if you ever need assistance in the future! Thanks, Troy Crank State Farm and Team"
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Robert Adams

September 9, 2025

5  out of  5
rating by Robert Adams
"Very helpful and prompt service."
We responded:
"Thank you, Robert, for sharing your feedback. We're glad to hear about your positive experience and appreciate your support. If there's anything more we can do for you, please don't hesitate to reach out! Troy Crank State Farm and Team "
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Leah Welch

September 4, 2025

5  out of  5
rating by Leah Welch
"Troy is amazing! He knows his products, finds ways to maximize discounts, and always gets back to you in a timely manner. I can’t wait to give him more business!"
We responded:
"Thank you so much, Leah! I’m really glad to hear you had a great experience. Looking forward to working with you again soon! Troy Crank State Farm and Team "
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Pam Mcnamara

August 15, 2025

5  out of  5
rating by Pam Mcnamara
"I reached out to Troy Crank at State Farm regarding HOA Insurance and he immediately responded and ran some numbers for me. Appreciate his quick and professional response."
We responded:
"Thank you for sharing, Pam! Happy to help and look forward to meeting with you soon to discuss options for your HOA insurance. Troy Crank State Farm and Team "
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Danna Bromaghin

August 5, 2025

5  out of  5
rating by Danna Bromaghin
"Troy and his team have always been available and helpful. I appreciate being able to speak with a person immediately when I call. I have recently needed to make a claim and it was simple and flawless."
We responded:
"Thank you so much for sharing your feedback, Danna. We’re glad to hear that Troy and the team have been helpful and easy to reach whenever you’ve needed assistance. Making the claims process straightforward is very important to us, so it’s great to know your experience was smooth. If there’s anything else you need or any questions come up, please feel free to get in touch. We appreciate having you as a customer! Troy Crank State Farm and Team "
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Jeremy Roseth

June 26, 2025

5  out of  5
rating by Jeremy Roseth
"Troy Crank is a great local agent with State Farm who can get you the right coverage in a timely fashion. Give him a try, you won't be disappointed"
We responded:
"Thank you so much for your kind words, Jeremy! We're glad to hear that Troy Crank was able to assist you with the right coverage in a timely manner. Providing excellent service and ensuring our clients are happy is always our top priority. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need anything, don't hesitate to reach out! Troy Crank State Farm and Team "
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Diane Pecoraro

June 25, 2025

5  out of  5
rating by Diane Pecoraro
"Highly recommend"
We responded:
"Thanks, Diane! "
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Nathan Knop

June 19, 2025

5  out of  5
rating by Nathan Knop
"Troy was very helpful and responsive helping me and a mutual costumer of ours in getting all the paperwork turned in for a homeowners policy discount."
We responded:
"Thank you so much for your kind words, Nathan! We're thrilled to hear that Troy was able to assist you and our mutual customer efficiently with the paperwork for the homeowners policy discount. Providing excellent service and making the process seamless is always our goal. If you ever need further assistance, please don't hesitate to reach out! Troy Crank - State Farm "
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Tim McVary

June 11, 2025

5  out of  5
rating by Tim McVary
"Troy was a huge help with our insurance needs. Great guy also!!"
We responded:
"Thanks, Tim!"
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Bob Onken

June 2, 2025

5  out of  5
rating by Bob Onken
"Troy is always available and responds FAST. I have known Troy for over 15 years and he definitely is the Agent you should call."
We responded:
"Thank you so much for your kind words, Bob! It truly means a lot to hear such positive feedback, especially from someone I’ve had the pleasure of working with for over 15 years. I’m always here to help and make sure things are handled quickly and efficiently. Your trust and support mean everything to me, and I’m grateful to be your go-to agent. Looking forward to continuing to assist you whenever you need! Thanks Troy "
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Al Sandquist

May 30, 2025

5  out of  5
rating by Al Sandquist
"Sam V. has provided auto/home insurance quotes for us on a couple of occasions. He is very dependable, a good communicator, takes the time to explain options, and answer all questions. I recommend working with him."
We responded:
"Hi Al, Thank you so much for your kind words and for sharing your experience with Sam. We're happy to hear that he has been dependable, communicative, and thorough in helping you with your auto and home insurance quotes. At Troy Crank State Farm, we take pride in providing personalized service, and it's wonderful to know that Sam has exceeded your expectations. Your recommendation means a great deal to us, and we truly appreciate you taking the time to leave this review. If you ever need assistance in the future or have any additional questions, please don’t hesitate to reach out. We’re always here to help! Troy Crank State Farm and Team "
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Bob T

May 23, 2025

5  out of  5
rating by Bob T
"Semira was very helpful, explained everything for me. Made a decision within minutes."
We responded:
"Thank you, Bob, for your kind words! We're so glad to hear that Semira was able to assist you, explain everything clearly, and help you make a decision so quickly. Your satisfaction means a lot to us! Troy Crank State Farm and Team "
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Brian Jacobs

May 13, 2025

5  out of  5
rating by Brian Jacobs
"State Farm initially declined coverage for a portion of our required roof replacement. We are extremely grateful for Troy's exceptional service. He took the initiative to thoroughly research local building codes and requirements and effectively presented this information to State Farm. His persistence and expertise resulted in the rightful approval of coverage for the previously denied portion."
We responded:
"Thanks Brian, happy to help and it was a pleasure meeting you and Carrie! Troy Crank State Farm and Team "
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Jessica Johnson

May 7, 2025

5  out of  5
rating by Jessica Johnson
"Troy is our insurance agent and he has been great to work with, whether it's reviewing our policies or dealing with a claim, he is always looking out for us. We are very thankful we have Troy as our State Farm agent."
We responded:
"Hi Jessica, Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Troy has been able to provide you with excellent service, whether it's reviewing your policies or assisting with claims. He truly cares about his clients, and it's wonderful to know that his dedication has made a positive impact for you. We’re grateful to have you as part of the State Farm family and appreciate your trust in us. If you ever have any questions or need further assistance, don’t hesitate to reach out. Thank you again for sharing your experience! Troy Crank State Farm and Team "
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Linda Forslund

May 6, 2025

5  out of  5
rating by Linda Forslund
"I found Troy while looking for a new State Farm agent after years with my old agent who passed away. Troy has a great personality and did the thorough review of what we had and what we currently needed or didn’t need. He recommended some ideas to cut our costs and both husband and I felt comfortable with Troy as our new State Farm agent."
We responded:
"Linda, Thank you so much for taking the time to share your experience! We're truly sorry to hear about the passing of your previous agent, but we're honored that you chose our office to assist you with your insurance needs. It’s wonderful to hear that Troy’s thorough review and recommendations helped you feel comfortable and confident about your coverage. He truly takes pride in ensuring his clients have the right balance of protection and savings, and your kind words affirm his dedication to providing personalized service. We’re grateful to have you and your husband as part of our State Farm family. Please don’t hesitate to reach out if you have any questions or need anything in the future. Thank you again for your trust and kind feedback! Troy Crank State Farm and Team "
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Calvin Benedict

May 3, 2025

5  out of  5
rating by Calvin Benedict
"Troy has been great to work with. He really cares about his customers and goes above and beyond for his clients. If you’re looking for a Statefarm agent that is customer satisfactory driven, I highly recommend, Troy."
We responded:
"Thank you, Calvin! It's been a pleasure working with you as well. Troy Crank "
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Jan Smith

March 28, 2025

5  out of  5
rating by Jan Smith
"Quick to respond with straight forward answers. Much appreciated. Very knowledgeable."
We responded:
"Jan, Thank you for your kind words! I'm glad to hear that you found our meeting to be informative and that my preparation was helpful to you. Your feedback is greatly appreciated. Thank you, Troy Crank State Farm and Team "
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Bobbi Kramer

March 6, 2025

5  out of  5
rating by Bobbi Kramer
"Toni is always so great to work with! She is positive, happy and helpful! Everyone in this office work hard for you to get your claims approved so you can get your property fixed. Thank you, thank you!"
We responded:
"Thanks Bobbi! Toni and Semira rock, we are lucky to have them on our team! Troy Crank - State Farm "
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Bruce Rowan

March 3, 2025

5  out of  5
rating by Bruce Rowan
"Troy is a very personable and helpful agent; his aim is clearly finding the best coverage for each individual he represents. Thank you, Troy."
We responded:
"Bruce, Thank you so much for taking the time to share your experience working with Troy. We are delighted to hear that you found him to be personable and helpful. Troy always strives to find the best coverage for each individual he represents, and your feedback reaffirms that he is achieving this goal. Thank you once again for your thoughtful review. We truly appreciate it. Troy Crank State Farm and Team "
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Steven Stensrud

February 26, 2025

5  out of  5
rating by Steven Stensrud
"Great customer service!"
We responded:
"Thank you, Steven! We appreciate your kind words and are glad to hear you received top notch service from our team. Troy Crank State Farm and Team "
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Samantha Reil

February 24, 2025

5  out of  5
rating by Samantha Reil
"Semira, was excellent in helping me switch to State Farm. Thank you so much!!"
We responded:
"Hi Samantha, Thank you so much for your kind review! We're thrilled to hear that Semira provided excellent assistance in helping you switch your insurance over to State Farm. We appreciate your feedback and are glad to have you as part of the State Farm family. Troy Crank State Farm and Team "
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Slade Paulsen

February 19, 2025

5  out of  5
rating by Slade Paulsen
"Troy crank was wonderful to work with , he gave us options and didn’t pressure us into anything. he wanted what was best for us , and that was also within our budget. I highly recommend Troy crank insurance agency!"
We responded:
"Slade, Thank you so much for taking the time to share your positive experience. It's fantastic to hear that you were provided with options and that your budget was respected without any pressure. Our commitment to finding the best solutions for our clients truly shines through your words. Your recommendation means a lot and will surely help others in their search for a reliable insurance agency. We appreciate your trust in the Troy Crank State Farm Insurance Agency and look forward to continuing to serve you in the future! Troy Crank State Farm and Team "