State Farm® Insurance Agent Troy Crank
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ryan
October 19, 2026
5
out of
5
rating by Ryan
"Troy Crank's office is so wonderful with how helpful they are and how timely they are!"
We responded:
"Thanks for the review, Ryan! We take pride in being responsive, helpful, and making insurance as easy as possible for our customers. Our entire team at Troy Crank State Farm, works hard to provide the personal service and timely communication our customers deserve. We truly appreciate your trust in our agency and look forward to being here whenever you need us!
Troy Crank State Farm and Team "
Gene Winkelmann
October 16, 2026
5
out of
5
rating by Gene Winkelmann
"Troy is an excellent insurance agent"
We responded:
"Gene, thank you for the kind words and for taking the time to leave us a review! We truly appreciate your trust and confidence. Helping our customers protect what matters most is something we all take great pride in. We're grateful to have you as part of the Troy Crank State Farm family here in Buffalo, MN!
Troy Crank State Farm and Team "
David Paradeise
October 14, 2026
5
out of
5
rating by David Paradeise
"Troy and his team are absolutely the best I have ever dealt with. We go through Troy on Home, Autos and Life. When our daughter was born, he not only took the time to walk us through every option we had, but never forced and only wanted to give us everything we needed to ensure we were ready for any situation. From following up on any issues, to fighting for you through any claims. Troy will always have your best interests in mind. I have dealt with many insurance groups, individuals etc., Troy takes the time to truly get to know and make sure you are taken care of!"
We responded:
"David, reviews like this remind me exactly why I love what I do! Thank you for trusting me and our team with your home, auto, and life insurance needs, and more importantly, for allowing us to be part of protecting your family as it grows. Taking the time to understand our customers, explain their coverage options, and be there when they need us most is what we believe a local insurance agency should be all about. Your kind words and continued trust mean a great deal to all of us at Troy Crank State Farm here in Buffalo, MN. We truly appreciate you and your family!
Troy Crank State Farm and Team "
Bruce Berning
October 13, 2026
5
out of
5
rating by Bruce Berning
"Dealing with an insurance agency that actually puts customer service and honesty they're main priority is unusual. And to save some hard earned money is even better.....
We heard about Troy and Sam from a couple friends and now we'll telling our friends and families as well.
Who doesn't want quality service and considerable savings."
We responded:
"Bruce, thank you so much for sharing your experience! Honesty, great customer service, and helping people find the right insurance coverage at a fair price are exactly what we strive for every day. Sam and I truly appreciate you giving our State Farm agency here in Buffalo, MN, the opportunity to earn your business. The fact that you're telling your friends and family about us means even more! Referrals like yours are the best compliment we could receive. Thanks again for trusting us with your insurance needs!
Troy Crank State Farm and Team "
Jill Bjornson
October 13, 2026
5
out of
5
rating by Jill Bjornson
"We had Sam do an evaluation of all our vehicle insurances. Our new policy provided better coverage and saved us significant money monthly. Sam was profession, prompt, and worked hard to ensure all things were completed. Changing insurance is never a fun task, but he was patient and made the process easy by communicating the cancellations with our other insurance providers.
Thank you Sam- you are an agent who works for his future and current constituents."
We responded:
"Jill, thank you so much for the kind words and for taking the time to recognize Sam! He does a fantastic job taking care of our customers, and it's great to hear that his hard work, patience, and attention to detail made switching your auto insurance such a positive experience. Finding better coverage and saving money is always a bonus! We're lucky to have Sam on our team here at Troy Crank State Farm in Buffalo, MN. We truly appreciate your trust in us and look forward to taking care of you for years to come!
Troy Crank State Farm and Team "
John Erickson
September 24, 2026
5
out of
5
rating by John Erickson
"Very friendly staff willing to help in any way possible."
We responded:
"John, thank you so much for the kind review! We’re glad you had a great experience with our team. At Troy Crank State Farm, we work hard to provide friendly, helpful service and make insurance as easy as possible. We truly appreciate you trusting our agency with your insurance needs and look forward to being here whenever you need us!
Troy Crank State Farm and Team "
Charles
September 21, 2026
5
out of
5
rating by Charles
"The service provided by Troy is phenomenal. He is very responsive to any questions or concerns. He helped us get better coverage at a lower price. I would highly recommend Troy."
We responded:
"Charles, thank you so much for the great review and recommendation! We truly appreciate you trusting Troy Crank State Farm with your insurance needs. Helping our customers find the right auto, home, and life insurance coverage while keeping rates competitive is always our goal. We’re especially glad to hear that Troy was able to help you get better coverage at a lower price. Thank you for choosing our local State Farm agency—we appreciate your business and look forward to being here whenever you need us!
Troy Crank State Farm and Team "
brent curnow
September 8, 2026
5
out of
5
rating by brent curnow
"I’ve had a great experience with Troy Crank State Farm. Troy and his team are always easy to work with, quick to respond, and actually take the time to answer questions and make sure everything is taken care of. It’s nice dealing with a local office where you feel like they actually know who you are instead of just being another policy number.
Great customer service, knowledgeable staff, and dependable when you need them. I’d definitely recommend Troy Crank and his team to anyone looking for insurance."
We responded:
"Hi Brent — thank you for the excellent 5-star review! We’re so glad you had a great experience with Troy Crank State Farm.
Our team works hard to provide responsive, knowledgeable insurance service—whether you’re shopping for coverage, getting an insurance quote, or just have questions about your policy. We truly appreciate you calling out how easy we are to work with and how we take the time to make sure everything is taken care of.
Thanks again for recommending Troy Crank and our local State Farm office—your support means a lot!
Troy Crank State Farm and Team "
Chris Notermann
August 27, 2026
5
out of
5
rating by Chris Notermann
"Troy is an exceptional agent, always looking out for his clients best interests!"
We responded:
"Chris, thank you for the kind words! We truly appreciate your partnership and the trust you place in our team. It’s always a pleasure working with you, and we’re grateful to have you as one of our preferred vendors. Thanks again for taking the time to leave such a great review!
Troy Crank State Farm and Team "
Marty Otten
August 25, 2026
5
out of
5
rating by Marty Otten
"Great service and asks the right questions to understand our family's insurance needs."
We responded:
"Thank you, Marty!
We're so glad to hear our team took the time to understand your family's insurance needs and provide excellent service. Helping our customers find the right coverage is always our goal. We truly appreciate your trust and support!
Troy Crank State Farm and Team "
Chris Miller
August 21, 2026
5
out of
5
rating by Chris Miller
"Very friendly, professional, price competitive great company to deal with"
We responded:
"Hi Chris,
Thank you so much for your wonderful review! We really appreciate the kind words about our team being friendly and professional, and we’re glad you found our pricing competitive.
It was a pleasure dealing with you—thanks again for choosing us!
Troy Crank State Farm and Team "
Jess D
August 20, 2026
5
out of
5
rating by Jess D
"Very responsive and helpful, I switched from another popular Auto insurance company and Troy and their team has been great! 100% reccomend!"
We responded:
"Hi Jess—thanks for your review.
We’re glad you made the switch to the Troy Crank State Farm and that Troy and the team were helpful throughout your coverage and insurance quote process. We truly appreciate the recommendation!
Troy Crank State Farm and Team "
Joshua Lightfoot
August 18, 2026
5
out of
5
rating by Joshua Lightfoot
"Sam and State Farm have been a pleasure to work with. Very detailed and responsive."
We responded:
"Thank you for your kind words, Joshua! We're thrilled to hear Sam and the team have been a pleasure to work with. Providing detailed, responsive insurance related service is what we strive for every day. We truly appreciate your trust and support!
Troy Crank State Farm and Team "
Kim Anderson (US)
August 11, 2026
5
out of
5
rating by Kim Anderson (US)
"Troy has been very responsive to any and all asks about our car, home and rental insurance."
We responded:
"Thank you for the review, Kim! We’re glad to hear Troy has been so responsive to your questions and updates regarding your car, homeowners, and rental insurance.
Troy Crank State Farm and Team "
Charles Jones
August 7, 2026
5
out of
5
rating by Charles Jones
"Troy is very helpful, walked me through everything and worked to get me the best coverage and pricing!"
We responded:
"Hi Charles! Thank you for your review—so glad to hear Troy was able to walk you through everything and help you get the best coverage and pricing. We’re especially happy we could help you reduce your insurance premiums so much by bundling your home and auto policies! We truly appreciate your trust.
Troy Crank State Farm and Team "
David Pederson
July 21, 2026
5
out of
5
rating by David Pederson
"friendly staff. Very helpful."
We responded:
"Thank you, David! We appreciate your feedback and are very happy that you fond our team friendly and helpful.
Troy Crank - State Farm and Team "
Heather Aune
July 17, 2026
5
out of
5
rating by Heather Aune
"Very helpful and trustworthy! Would definitely recommend Troy and his crew for all your needs."
We responded:
"Thank you for your kind words! We're so glad to hear Troy and the team have earned your trust. We truly appreciate your recommendation and look forward to helping with your insurance needs for years to come!
Troy Crank State Farm and Team "
Jay Temaat
July 16, 2026
5
out of
5
rating by Jay Temaat
"Great agency!"
We responded:
"Thanks, Jay!"
J P
July 15, 2026
5
out of
5
rating by J P
"Troy and his team have put in some leg work personally for me and my mother. They’ve maintained an understanding of what it is to be human. Thank you"
We responded:
"Hi J P — thank you for the review. We really appreciate your kind words about Troy and the team and the help they provided for you and your mother. We’re glad it made a difference.
Troy Crank State Farm and Team "
annika McMillen
July 13, 2026
5
out of
5
rating by annika McMillen
"Always so willing to help! Everyone responds quickly and does a thorough job."
We responded:
"Hi Annika,
Thank you so much for your wonderful review! We really appreciate your kind words. We’re glad you’ve had a great experience and that our team has been helpful, responsive, and thorough.
Troy Crank State Farm and Team "
Steve
July 7, 2026
5
out of
5
rating by Steve
"I like dealing with Sam or Troy, they are always trying it get me the lowest price possible no my auto insurance"
We responded:
"Thanks for the great review, Steve. We’re so happy to hear you enjoyed working with Sam and Troy—they really do their best to help customers find the lowest price auto insurance. If you ever need help reviewing your auto insurance again, we’re here for you!
Troy Crank State Farm and Team"
Lucinda Raymond
July 2, 2026
5
out of
5
rating by Lucinda Raymond
"Friendly, family friendly oriented, team oriented, extremely helpful and take care of things in a timely manner.
In my case, immediately."
We responded:
"Hi Lucinda! Thank you for your review! We’re so glad we were able to help right away and that you experienced our team as friendly, family friendly oriented, extremely helpful, and timely. We’re always here for your insurance needs.
Troy Crank State Farm and Team "
Kaitlyn Leonard
May 13, 2026
5
out of
5
rating by Kaitlyn Leonard
"Troy Crank at State Farm Insurance is awesome! He helped me a great deal when I was in the market for a new vehicle. Very attentive and available to help me find a great quote on my new vehicle. Would highly recommend Troy Crank to family and friends for any type of insurance."
We responded:
"Hi Kaitlyn! Thank you for taking the time to share your experience. We’re so glad to hear that Troy Crank at State Farm Insurance was attentive, easy to reach, and able to help you find a great auto insurance quote when you were shopping for a new vehicle.
We truly appreciate your strong recommendation to family and friends for auto insurance and other coverage options. Thanks again for choosing State Farm!
Troy Crank State Farm and Team "
Jessie Paumen
May 8, 2026
5
out of
5
rating by Jessie Paumen
"Love these folks here. So friendly and quick to help with any need."
We responded:
"Hi Jessie, thank you so much for your wonderful review! We truly appreciate you trusting our team with your insurance needs. Our goal is to make it easy for you—friendly service, fast support, and clear guidance whenever you need it.
If there’s anything else we can help with, please don’t hesitate to reach out. We’re here for all your coverage needs and to help you find the right insurance solutions!
Troy Crank State Farm and Team "
Elle Cruze
May 7, 2026
5
out of
5
rating by Elle Cruze
"5 stars for impeccable customer service working with Semira. She was extremely informative and helpful. Answered all of my questions and was a joy to work with. Thank you!"
We responded:
"Thank you, Elle, for the fantastic 5-star review!
We’re so happy to hear you had an excellent experience working with Semira. She truly goes above and beyond to deliver impeccable customer service—being informative, helpful, and responsive—so you always feel supported. We appreciate your kind words and hope to see you again soon!
Troy Crank State Farm and Team "