Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Alexander

Scott Alexander

July 11, 2024

5  out of  5 rating by Scott Alexander
"Toni was a huge help correcting a policy for me."
Profile photo of Jessica Wolff

Jessica Wolff

July 2, 2024

5  out of  5 rating by Jessica Wolff
"They have always helped me. I have had State Farm ever since I was in high school."
Profile photo of Glen Young

Glen Young

July 1, 2024

5  out of  5 rating by Glen Young
"Sam is a straight shooter and does a great job!"
Profile photo of Pamela Liestman

Pamela Liestman

June 29, 2024

5  out of  5 rating by Pamela Liestman
"Troy and his staff are incredibly welcoming and friendly. They make you feel at home. I highly recommend this agency for an honest, professional, and down-to-earth experience in taking care of your insurance needs."
Profile photo of Annette Stender

Annette Stender

June 28, 2024

5  out of  5 rating by Annette Stender
"Troy took the time to personal call after my agent retired. He made the transition like he had been my agent for years! He is fast, honest, and thorough! Troy will answer any question even if you ask the same one a few times! Great friendly helpful staff. Buffalo is lucky to have them! Thank you!"
Profile photo of J Lo

J Lo

June 20, 2024

5  out of  5 rating by J Lo
"Easy to work with. Very attentive to questions and quick answers. Great rates..."
Profile photo of Rick Warne

Rick Warne

June 18, 2024

5  out of  5 rating by Rick Warne
"The response to any concerns is immediate and these people are great to work with."
Profile photo of Brian Yost

Brian Yost

June 15, 2024

5  out of  5 rating by Brian Yost
"Toni was great helping with some questions regarding existing insurance."
Profile photo of Brad Harloff

Brad Harloff

May 31, 2024

5  out of  5 rating by Brad Harloff
"Excellent customer service."
Profile photo of Rob Bakeberg

Rob Bakeberg

May 23, 2024

5  out of  5 rating by Rob Bakeberg
"Troy is great to work with and offers all types of insurance. We were able to switch our cars and home and saved over $1K per year. The process was simple as Troy and team handled all of the details. It's definitely worth taking the time to make a phone call or send an email."
Profile photo of Pat Elmes

Pat Elmes

May 22, 2024

5  out of  5 rating by Pat Elmes
"Great communication, I feel like a partner not a customer and discusses options with no predetermined outcome for State Farm in mind."
Profile photo of Jeff Rothi

Jeff Rothi

May 22, 2024

5  out of  5 rating by Jeff Rothi
"The Troy Crank Agency has been fantastic to work with. I get a feeling that they actually cared about getting me great co erage at a great price and explained everything thoroughly so there were no surprises. I am glad to have placed my trust in this group to give me peace of mind that I am covered just in case one of those life events happens that requires insurance. Thank you Troy!"
Profile photo of John Martin

John Martin

May 15, 2024

5  out of  5 rating by John Martin
"Troy and team have always been readily available and if not someone would reach out to address concerns. Highly recommend for home, automobile, and other services."
Profile photo of Dave Arvola

Dave Arvola

May 15, 2024

5  out of  5 rating by Dave Arvola
"Seminar was very pleasant"
Profile photo of Danielle Olson

Danielle Olson

May 6, 2024

5  out of  5 rating by Danielle Olson
"This State Farm office has always been helpful in the past. Semira was very courteous in helping me get insurance for our small business. She made it very quick and easy!"
Profile photo of ronald simonsen

ronald simonsen

April 20, 2024

5  out of  5 rating by ronald simonsen
"Thanks for the online test and the discount for the test. It's an 8-hour test but I did it in about 7+ hours it's not that hard but you do have to read to get the answers. The test is broken up in two four-hour sessions so it's not so grueling. The test with state farm discount is worth the effort."
Profile photo of Marcus Boelter

Marcus Boelter

April 8, 2024

5  out of  5 rating by Marcus Boelter
"Semira called and said she could save me money. She saved me money and provided fantastic customer service in the process. Thanks. Glad I switched to Troy Crank."
Profile photo of Tom Spitale

Tom Spitale

April 4, 2024

5  out of  5 rating by Tom Spitale
"Troy's office able to provide professional and quality service to me as business partner. Thanks Much"
Profile photo of Travis Dollerson

Travis Dollerson

April 4, 2024

5  out of  5 rating by Travis Dollerson
"Working with Semira to get insurance for my business great experience thank you"
Profile photo of Mark Robinson

Mark Robinson

March 26, 2024

5  out of  5 rating by Mark Robinson
"Troy has been a great addition to the State Farm Family here in Buffalo. I have received many compliments from his customers who contact me for insurance needs beyond what State Farm can provide for specialty insurance. I have referred clients as well to him and know they will be well taken care at his agency."
Profile photo of Mike Logeland

Mike Logeland

March 16, 2024

5  out of  5 rating by Mike Logeland
"My wife and I met with Troy Crank our State Farm agent to review our auto and homeowners policies and had such a great meeting. Troy is vey thorough and has the best interest of the client in mind with everything he does and no pressure! It’s very comforting to know all of our needs are being looked after by Troy and his staff. If you’re in the market or just shopping around for comparison sake I would highly recommend Troy Crank @ State Farm out of Buffalo Mn. Mike"
Profile photo of Bernie Eikmeier

Bernie Eikmeier

March 13, 2024

4  out of  5 rating by Bernie Eikmeier
"Troy is a very personable young man who knows his business well and answered all of my questions."
Profile photo of Adam Hackenmueller

Adam Hackenmueller

March 1, 2024

5  out of  5 rating by Adam Hackenmueller
"Troy is Awesome! He is always on top of everything and gets it done ASAP! If you have questions about things he always has an answer and is willing to help! I highly recommend him for all of your insurance needs!"
Profile photo of Scott Bushie

Scott Bushie

February 27, 2024

5  out of  5 rating by Scott Bushie
"Have been great in helping me change over several policies to their agency. Very prompt and detailed on all the details as we went thru and compared against the old companies. Saved me a decent amount annually over my old policies."
Profile photo of Garrett Nelson

Garrett Nelson

February 21, 2024

5  out of  5 rating by Garrett Nelson
"Troy and his staff have been amazing from the beginning, my partner and I made the switch from a well known military insurance company. The previous company could not be matched with price quotes but Troy’s office beat it! We’ve been so happy, and have switched all of our insurance needs to State Farm!"